Last updated: 22 October 2026

This Privacy Policy describes how Evelyn Cork (“we”, “us”, “our” or the “Store”) collects, uses, stores and shares your personal data when you visit or interact with our website at https://www.evelyn-cork.com/ (the “Website”), make purchases through our online store or otherwise communicate with us (collectively, the “Services”).

Throughout this Privacy Policy, “you” and “your” refer to individuals who use our Services, including customers, website visitors and others whose personal data we process.

Evelyn Cork primarily serves customers in Ireland. We are committed to handling personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Irish data protection legislation.

Please read this Privacy Policy carefully to understand how we handle your personal data.

Contact Information

Store Name: Evelyn Cork
Email: info@evelyn-cork.com
Website: https://www.evelyn-cork.com/

Information We Collect

When you visit our Website or use our Services, we may collect the following categories of personal data.

Device Information

Examples: Web browser type, IP address, time zone, cookie information, device identifiers and browsing activity.

Purpose: To display our Website correctly, maintain security, understand how visitors use our Website and improve its performance.

Order Information

Examples: Name, billing address, delivery address, payment information, email address, telephone number and order history.

Purpose: To process payments, fulfil orders, arrange deliveries, provide customer support and manage returns or refunds.

Payment transactions are handled through the relevant payment providers. We do not necessarily receive or store complete payment card details.

Customer Support Information

Examples: Information you provide when contacting us by email or through other customer service channels.

Purpose: To respond to enquiries, resolve problems and improve our customer service.

Marketing and Website Usage Information

Where permitted by applicable law and your preferences, we may collect information about your interactions with our Website and marketing communications.

Purpose: To understand customer preferences, improve our services and provide relevant marketing where we have the appropriate legal basis.

How We Use Your Personal Data

We may use your personal data for the following purposes:

• Processing and fulfilling orders.

• Arranging shipping and delivery.

• Sending order confirmations, tracking updates and other service communications.

• Responding to customer enquiries.

• Processing returns, exchanges and refunds.

• Detecting, investigating and preventing fraud or security incidents.

• Maintaining and improving our Website and services.

• Sending marketing communications where permitted by law and in accordance with your preferences.

• Meeting legal, accounting and regulatory obligations.

We process personal data only where we have an appropriate legal basis, such as fulfilling a contract, complying with a legal obligation, pursuing legitimate interests or obtaining consent where required.

Cookies and Similar Technologies

Our Website may use cookies and similar technologies to support essential website functions, remember preferences, analyse website traffic and support marketing activities.

Where required by Irish or European Union law, we will seek your consent before placing non-essential cookies or using similar technologies.

You may be able to manage your cookie preferences through our cookie settings and your browser settings. Disabling certain cookies may affect some Website features.

Disclosure of Personal Data

We may share personal data with third parties where necessary for the purposes described in this Privacy Policy, including:

• Shopify: Our e-commerce platform, which supports our online store.

• Payment providers: To process payments and help prevent fraudulent transactions.

• Shipping and delivery providers: To deliver orders and provide tracking information.

• IT and service providers: To maintain our Website, systems and customer support.

• Analytics and marketing providers: Where permitted by law and subject to applicable consent requirements.

• Professional advisers and public authorities: Where necessary to comply with legal obligations or protect our lawful interests.

We do not authorise service providers to use your personal data for purposes unrelated to the services they provide to us, subject to their applicable legal obligations.

We may also disclose information where required by law or in connection with a business transfer, merger or restructuring, where legally permitted.

Data Disclosures During the Past 12 Months

Depending on our actual business operations and the services used, the categories of personal data that may have been disclosed to service providers include:

Identifiers: Names, email addresses, telephone numbers, delivery addresses and account identifiers.

Commercial Information: Purchase history, order details, returns and customer service records.

Internet and Device Information: IP addresses, browser information, cookie identifiers and Website usage data.

Recipients: E-commerce providers, payment processors, delivery companies, IT service providers and analytics or marketing providers, where applicable.

This section describes potential categories of disclosures. It should be reviewed against our actual data-sharing practices before publication.

We do not use sensitive personal data to infer personal characteristics unless permitted by applicable law and supported by an appropriate legal basis.

User-Generated Content

If you submit product reviews, comments or other content through our Services, that information may be visible to other users or the public, depending on the feature used.

Please avoid including personal information in public reviews or comments that you do not wish to share.

Third-Party Websites

Our Website may contain links to third-party websites or services. If you follow these links, the third party will handle your information in accordance with its own privacy policy.

We are not responsible for the privacy practices of external websites that we do not operate.

Children's Privacy

Our Services are not intended for children who are below the age at which they can lawfully provide consent to personal data processing for the relevant purpose.

We do not knowingly collect children's personal data in circumstances where such collection is prohibited by law.

If you believe a child has provided personal data to us unlawfully, please contact us at info@evelyn-cork.com so that we can review the matter and take appropriate action.

Security and Data Retention

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer service, legal compliance, accounting obligations and the resolution of disputes.

The retention period depends on the type of information and the applicable legal requirements.

Your Rights and Choices

If you are located in Ireland or another jurisdiction where applicable data protection laws grant these rights, you may have the right to:

• Access: Request access to the personal data we hold about you.

• Rectification: Request correction of inaccurate or incomplete information.

• Erasure: Request deletion of your personal data in certain circumstances.

• Restriction: Request that we restrict the processing of your personal data in certain circumstances.

• Data Portability: Receive certain personal data in a structured, commonly used format or request its transfer to another provider where applicable.

• Object: Object to certain types of processing, including direct marketing.

• Withdraw Consent: Withdraw consent where processing is based on consent. This does not affect the lawfulness of processing carried out before consent was withdrawn.

• Complain: Lodge a complaint with the relevant data protection supervisory authority.

These rights are subject to applicable legal conditions and exceptions.

Marketing Preferences

You may opt out of promotional emails at any time by clicking the “unsubscribe” link included in those emails.

Even if you opt out of marketing communications, we may still send essential service messages relating to your orders, deliveries, refunds or other transactions.

How to Exercise Your Rights

To make a data protection request, please contact us at info@evelyn-cork.com.

We may need to verify your identity before responding to your request. We will respond within the time limits required by applicable data protection law.

Complaints

If you have concerns about how we handle your personal data, please contact us first at info@evelyn-cork.com.

If you are in Ireland, you may also contact the Irish Data Protection Commission (DPC) to obtain information about your rights or lodge a complaint.

Website: https://www.dataprotection.ie/

You may also have the right to complain to the relevant supervisory authority in another European Union Member State, depending on your circumstances.

International Data Transfers

Some of our service providers may process or store personal data outside Ireland or the European Economic Area (EEA), including in countries such as the United States.

Where personal data is transferred outside the EEA, we will take steps required by applicable data protection law to ensure that the transfer is lawful and that appropriate safeguards are in place where necessary.

These safeguards may include an adequacy decision or approved contractual protections, depending on the circumstances.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations or operational requirements.

Any revised version will be published on this page, together with an updated revision date where appropriate.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

Store Name: Evelyn Cork
Email: info@evelyn-cork.com
Website: https://www.evelyn-cork.com/

Evelyn Cork is committed to treating your personal information